Privacy policy

Privacy Policy

Last updated: April 17, 2026

1. Introduction

PUKO Nutrition ("we," "us," or "our"), operating at pukonutrition.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

2. Information We Collect

  • Identifiers: Name, email address, shipping address, billing address, phone number.
  • Commercial information: Purchase history and transaction details.
  • Financial information: Payment card information (processed securely by our payment processor — we do not store full card numbers).
  • Internet activity: Browsing history on our site, pages visited, IP address, browser type, and device information.
  • Geolocation data: General location derived from your IP address.
  • Communications: Information you provide when contacting our support team.

3. How We Use Your Information

  • To process and fulfill your orders, including shipping and payment processing
  • To communicate with you about your order status and customer support
  • To send marketing communications (only with your consent, where required by law)
  • To improve our website, products, and services
  • To detect and prevent fraudulent transactions
  • To comply with applicable legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Third-party vendors who assist with order fulfillment, payment processing, email marketing, and analytics. These parties are contractually obligated to use your data only as directed by us.
  • Shopify: Our e-commerce platform. Your data is subject to Shopify's Privacy Policy.
  • Legal authorities: When required by law or to protect the rights and safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and serve relevant advertising. You can control cookie settings through your browser. We use:

  • Essential cookies: Required for shopping cart and session management.
  • Analytics cookies: To understand how visitors use our site (e.g., Google Analytics).
  • Marketing cookies: To deliver relevant advertisements (e.g., Meta Pixel, Google Ads).

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Order records are typically retained for a minimum of 7 years.

7. Your Rights — California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, contact us at daniel@pukonutrition.com. We will verify your identity and respond within 45 days.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.

11. Contact Us

PUKO Nutrition
Email: daniel@pukonutrition.com
Mailing Address: 1408 SO 7TH STREET, LANETT, AL 36863, US
Website: pukonutrition.com